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Tuesday, September 23, 2014

Community Partners Blog

Using the Library

9. Can I send a fax? 

Can I use the Internet?
Public computers can be used free of charge at all branch locations. Your library card number (check under the barcode on the back of your card) and PIN is required to log on.

Visitor's passes are available at the counter for those in town for a short time. Visitor's passes are only issued once per day.

How long can I use the Internet?
Library patrons are granted access to Internet computers for a total of 180 minutes (3 hours) per day. You can have as many as 60 minutes per session for three sessions.

Internet time use is tracked by minutes (e.g., if a customer uses 30 minutes during their first session, they will have 150 minutes remaining).

Visitor's passes grant 60 minutes of usage. This time is also tracked by minutes. Visitor's passes are only valid on the day of issue.

What software is available?
The Windows XP operating system is currently in use on all public computers, which come equipped with:
  • Internet access (Internet Explorer 8 or Firefox)
  • Microsoft Office Suite Professional 2010 (Word, Excel, PowerPoint, Access, Publisher)
  • Windows Media Player
  • CD/DVD burning capability
Can I use free wireless?
All library branches are equipped with wireless (Wi-Fi) Internet access.

You may bring in your own wireless-capable device (laptop or mobile device) and connect to the Internet.

An internal or external wireless card, as well as software appropriate to the card, is required for the device. Most devices manufactured within the last five years come already equipped with wireless capability.

The library's wireless networks is an open, public network, and the library does not recommend that you conduct secure transactions, such as banking or shopping, over the public wireless network.

More information about wireless access.

Can I print?

Public computers within the library will print to a networked printer; copies print in black and white only. At this time, wireless printing is unavailable. 

How much does it cost to print?

Printing costs $.15 per page and can be paid at the checkout desk by cash or check only. Checks under $5 cannot be accepted. For large print jobs, visit the checkout desk prior to printing.

Can I make a photocopy?

Photocopier machines are available at all branches. Copy paper is supplied; other paper may not be used. 

How much does it cost to make a photocopy?

Cost for photocopies is $.15 per page. Machines take coins, $1 bills, and $5 bills for large jobs.

Can I send a fax?

The libraries do not provide public fax machines, but can supply information local businesses that offer this service.

Ebooks & OverDrive FAQ

1. When will the library get ebooks for me to download?

The library system is partnering with OverDrive to make downloadable ebooks available to the public with a target date of Wednesday, February 15th. Before that, ebooks will not be available. After February 15th, you will be able to access the library system's OverDrive catalog of ebooks.

2. OverDrive? What is OverDrive?

OverDrive is the leading digital distributor of ebooks, audiobooks, and other digital content to libraries. OverDrive works with book publishers to manage content securely and provides the software necessary to download and access that content.

All of the downloadable ebooks are accessed through OverDrive software--whether by web browser or through an application on your device.

3. What devices does OverDrive support?

OverDrive supports all major e-reader devices, such as the Nook, Kindle, iPad, and Sony eReader. For a complete list of supported devices that can access downloadable ebooks from OverDrive, visit the OverDrive Device Resource Center.

4. Do I set this up at the library?

No, in almost all cases you will manage this software from home. Several of the devices require download of OverDrive's software, which must be synced to your specific device and cannot be downloaded to library computers.

5. Where can I find help?

You'll be able to access a multitude of resources from a Downloadables Help Center on the library website. The Help Center will go live at the beginning of February. Library staff will also be able to direct you to resources for troubleshooting OverDrive and ebooks. 

Downloadables Help Center

  1. How do I get started?
  2. What is OverDrive?
  3. What devices are supported?
  4. Do I set this up at the library?
  5. Where can I find additional help?
  6. How can I return items early?

1. How do I get started?

First, make sure you have a compatible computer or device. You can visit OverDrive's Device Resource Center to discover if your device is compatible with OverDrive ebooks.

To use the OverDrive service, the first thing you'll need is a valid and current library card and your PIN. You'll use your library card number and PIN to login to your OverDrive Account. If you are unsure of your PIN, contact your local library.

Next, visit OverDrive Help and choose your device under "Get Started With..." to read about what each individual device requires for setup. Some devices have different requirements than other devices.

You can also take a Guided Tour and view short videos which explain about ebooks and how OverDrive works.

2. OverDrive? What is OverDrive?

OverDrive is the leading digital distributor of ebooks, audiobooks, and other digital content to libraries. OverDrive works with book publishers to manage content securely and provides the software necessary to download and access that content. OverDrive is also essentially the only organization capable of providing this service on a large scale.

All of our downloadable ebooks are accessed through the OverDrive catalog on OverDrive software--whether by web browser or through an application on your device. The library does not host ebooks--OverDrive manages this for us.

3. What devices are supported?

OverDrive supports all major e-reader devices, such as the Nook, Kindle, iPad, and Sony eReader.

For a complete list of supported devices that can access downloadable ebooks from OverDrive, visit the OverDrive Device Resource Center.

4. Do I set this up at the library?

No, in almost all cases you will manage this software from home. Several of the devices require download of OverDrive's software, which must be synced to your specific device and cannot be downloaded to library computers.

5. Where can I find additional help?

You can find lots of help at the Digital Collections Help area on our OverDrive catalog. You can also find step-by-step help when you visit our OverDrive catalog and click on the "My Help!" image on the top left.

6. How can I return items early?

For ebooks: Depending on the device, ebooks can be returned early in one of several ways:

For audiobooks: WMA audiobooks cannot be returned early. MP3 audiobooks can be returned early through the OverDrive Media Console.

For the complete gallery of videos, visit OverDrive's Going Mobile Videos: 

http://help.overdrive.com/going-mobile-videos

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